COVID-19 RESPONSE

Alfresco Motor Lodge Is open and welcoming guests. Book and Stay with Alfresco Motor Lodge in Confidence.

Alfresco Motor Lodge have implemented measures to minimise the risk of transmission, to ensure that our guests and employees remain in a safe, inclusive and healthy environment. We are doing everything we can to uphold our high standards to maintain a safe environment, with additional cleaning, disinfecting, and we have in place, Health & Safety procedures, Sustainability procedures and COVID procedures.

Having the COVID Ready badges ensures that all protocols meet the Government (Ministry of Health and Worksafe) protocols and allow our business to display the WTTC Safe Travels stamp.

We look forward to welcoming you

How we manage the risks of restarting part or all of Alfresco Motor Lodge when required?

Carry out cleaning and sanitizing of all touch surfaces. These include frequently touch areas such as:

Curtains and pull cords, Light switches, Tables, Remote Controls, Toilet lids/buttons/splash backs, Power Points, Handles, Telephones.

All units and surfaces will be wiped down with disinfectant, Units are aired daily. We have sanitiser and soap for guest and staff use in all areas of the motel. All guests have the QR tracing code in their units and also at office if they choose to use on arrival. All staff have been trained and advised of changes.

How we manage the risks of restarting part or all of Alfresco Motor Lodge when required?

Health and Safety meetings are held monthly. If COVID 19 Levels changes these will be reviewed Weekly or Daily as required. Compulsory PPE Equipment Gloves, Face Masks. We maintain good hygiene, Compulsory hand washing and good cough/ sneeze etiquette.

We provide one on one training to ensure all guidelines are adhered to and where possible one staff member per unit clean. No entering units with guests present to ensure we maintain safe distancing during Levels 2, 3 & 4.

How we at Alfresco Motor Lodge gather information on our workers’ wellness to ensure they are safe and well to work?

Daily checks on team members health. If they have been feeling unwell, and symptoms are similar they are removed from the workplace and organise a COVID test. Have noted who is in each team members extended 'bubble' and their details on file for contact tracing. Daily health and wellbeing check as levels change.

How Alfresco Motor Lodge operates our business in a way that keeps workers and other people safe from exposure to COVID-19?

We offers an 'online check in system'.  Contactless check in will be implemented to all guests if Level 3 or above as we will be open to essential workers and those who need to 'self isolate'.

The keys will be left in their rooms, also with a letter to be read and signed. Disinfecting wipes or sanitizer will be available. Level 3 or above, no servicing will be undertaken and clean towels, linen and amenities will be left outside their rooms. Guests can ring reception for extra items. Guests can ring reception for extra items – ph 863 2464. Rubbish will be collected daily from outside their rooms.

Minimising risk by avoiding traffic in reception:

Level 2 – Reception open but strict social distancing – 2 m. One guest in reception at a time. Staff in Masks, Sanitising of Eftpos, Pens, Door Handles between guests.

Levels 3 & 4 – Contactless Check In implemented as we are open to essential travel/workers.

How Alfresco Motor Lodge manages an exposure or suspected exposure to COVID-19?

Team member or owner: Self isolate and organised a test.

Guests: Leave the room they have been occupying and organise a test and then the Alfresco Motor Lodge team member begins full deep clean of the unit with gloves and masks. If the property is listed as a location of interest then it is our responsibility to contact all existing and previous guests advising them of the location of interest.

How  Alfresco Motor Lodge checks to ensure work processes and risk controls are effective?

Consult with Hospitality New Zealand and Ministry of Health Guideline. Communicate any changes or reviews to this plan with staff as they happen and document.

How do any changes impact on the risk of the work Alfresco Motor Lodge do.

These changes will be reviewed at our daily or monthly meetings if COVID 19 levels change.

Please ensure you check regularly:

NZ Ministry of Health guidelines - https://www.health.govt.nz/

and

Unite Against COVID-19 https://covid19.govt.nz/